Welcome to eisotravel, your premier travel concierge service dedicated to providing tailored travel experiences. We are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines the types of information we collect from you when you use our services and how we use, maintain, and, in some cases, share this information.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, address, email address, telephone number, and other contact information.
• Payment Information: Credit card numbers, billing information, and other financial data necessary for transaction processing.
• Travel Preferences and Itineraries: Details about your travel schedules, preferences, accommodations, and other travel-related information.
• Identification Documents: Passport numbers, visa details, and other identification information for booking travel and accommodations.
• Health Information: Any relevant health data that may affect your travel plans or needs.

2. How We Use Your Information

Your information is used to provide and improve our concierge services. Specific uses include:

• Service Provision: Completing bookings, managing reservations, and providing personalized travel itineraries.
• Communication: Responding to inquiries, sending updates about your travel plans, and informing you about new services or changes.
• Improvement and Customization: Enhancing our services, developing new offerings, and tailoring experiences to meet your preferences.
• Security: Protecting our website and infrastructure from fraud, breaches, and other security threats.
• Legal Compliance: Fulfilling our legal and regulatory obligations.

3. Information Sharing

We may share your information with:

• Service Providers: Third parties that provide services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: Law enforcement, government requests, or other judicial processes, if required by law.

4. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing and to receive a copy of the information you have provided in a portable format.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: efe@eisotravel.com; solomon@eisotravel.com
• Address: 20 Sedgebrook Avenue, Stoney Creek, Ontario L8E 6E9